You can access our services through a variety of participating retailers, including charity shops. For your nearest outlet have a look at the interactive map. Remember, 15% of the price goes to help good causes.

Shop Information

All participating charity shops are generally open Monday to Saturday between 9 a.m and 5 p.m, although some shops do have unique opening hours.

Summary price lists are available in the shops.

Barnard Castle – Butterwick Shop, Unit B Star Yard DL12 8LY

Blaydon – F.A.C.T. Shop, Upper Level, Blaydon Shopping Centre NE21 5BT

Bishop Auckland – Butterwick Shop, 107 Newgate St DL14 7EW

Chester le Street – Willowburn Community Shop, 74A Front Street, Chester le Street
Co. Durham, DH3 3BB

Consett – Willowburn Community Shop, 3 John Street, Consett, Co. Durham, DH8 5LA

Darlington – Butterwick Shop, 4 Skinnergate DL3 7NB

Darlington – Butterwick Shop, 323 Woodlands Road, Cockerton, Darlington DL3 9AA

Gateshead – F.A.C.T Shop, Unit 19 Interchange Centre, West Street, Gateshead NE8 1BH

Gateshead - Low Fell – F.A.C.T Shop, Envisage (new and nearly new goods), 572 Durham Road,Low Fell,Gateshead NE9 6H

Gosforth - Coxlodge – F.A.C.T Shop, Wansbeck Road South (beside Asda), Coxlodge, Gosforth

Middlesbrough – Butterwick Shop, 475 Linthorpe Road, Middlesbrough TS5 6HX

Stanley – Willowburn Community Shop 94 Front Street, Stanley, Co. Durham. DH9 0HU

Stockton-on-Tees – Butterwick Shops at both 118 and 7/8 High Street TS18 1AY

Thornaby-on-Tees – Butterwick Shop, Near ASDA, Pavillion Shopping Centre TS17 9EP

Whitley Lodge – F.A.C.T Shop, Envisage (new and nearly new goods),Claremont Crescent, Whitley Bay NE26 3HL